Q: Does this mascara make lashes grow?
A: No. Serolys mascara does not grow new eyelashes. It makes visible the ones you already have – thanks to a brush calibrated for fine and sparse lashes. The formula also contains active ingredients (peptides, biotin) that contribute to visibly strengthened lashes with regular use.
Q: I have very sensitive eyes. Can I use it?
A: The water-based pH-neutral formula is ophthalmologically tested. Suitable for sensitive eyes, contact lens wearers, and women with a history of blepharitis or dry eyes.
Q: Do I need a special makeup remover?
A: No. Warm water on a cotton pad, without rubbing. The formula rinses off naturally. You keep your lashes.
Q: How long until I see results?
A: The visual effect is immediate from the first application (the lashes you have become visible). The fortifying effect of the active ingredients is gradually seen over 2 to 4 weeks of regular use – visibly strengthened lashes.
Q: Which shade should I choose?
A: Cocoa Brown for brunettes, Velvet Black for fair skin/light eyes, Plum for gray/silver eyes, Anthracite for dark brunettes. If in doubt, their advisor will respond quickly by email.
Q: Does the brush wear out quickly?
A: No. The brush is designed for the full lifespan of the tube (60 days of regular use). It does not lose its bristles over time.